Conjoint Analysis is a technique used to assess the relative
importance individuals place on different features of a given product. A
conjoint study usually involves showing respondents a set of features and
asking them to indicate how much they like or prefer the different attributes
of that feature.
In a conjoint analysis, the respondent may be asked to arrange a list of
combinations of product attributes in decreasing order of preference. Once this
ranking is obtained, a computer is used to find the utilities of different
values of each attribute that would result in the respondent's order of
preference. This method is efficient in the sense that the survey does not need
to be conducted using every possible combination of attributes. The utilities
can be determined using a subset of possible attribute combinations.
From these results one can predict the desirability of the combinations
that were not tested.
Steps in Developing a Conjoint
Analysis
Developing a conjoint analysis involves the following steps:
1. Choose product attributes, for example, appearance, size, or price.
2. Choose the values or options for each attribute. For example, for the
attribute of size, one may choose the levels of 5", 10", or 20".
The higher the number of options used for each attribute, the more burden that
is placed on the respondents.
3. Define products as a combination of attribute options. The set of
combinations of attributes that will be used will be a subset of the possible
universe of products.
4. Choose the form in which the combinations of attributes are to be
presented to the respondents. Options include verbal presentation, paragraph
description, and pictorial
presentation.
5. Decide how responses will be aggregated. There are three choices –
use individual responses, pool all responses into a single utility function, or
define segments of respondents who have similar preferences.
6. Select the technique to be used to analyze the collected data. The
part-worth model is one of the simpler models used to express the utilities of
the various attributes. There also are vector (linear) models and ideal-point
(quadratic) models.
The data is processed by statistical software written specifically for
conjoint analysis.
Example
of Syntax for Conjoint Analysis:
conjoint plan = 'C:\Users\ABC\Desktop\Conjoint\Plan.sav'
/data = 'C:\Users\ABC\Desktop\Conjoint\Data.sav'
/rank = card_1 to card_8
/subject = Name
/factors = CompanyType Industry Salary
Growth Satisfaction WLBalance Security
/plot all.
Sample
Output:
Subject 1: ABC
Utilities
Utility Estimate
|
Std. Error
|
||
CompanyType
|
National
|
-1.000
|
.
|
MNC |
1.000
|
.
|
|
Industry
|
Service
|
.750
|
.
|
Mfg |
-.750
|
.
|
|
Salary
|
Above
Avg
|
-1.250
|
.
|
Below Avg |
1.250
|
.
|
|
Growth
|
Fast
|
-.750
|
.
|
Medium |
.750
|
.
|
|
Satisfaction
|
High
|
.000
|
.
|
Moderate |
.000
|
.
|
|
WLBalance
|
Yes
|
.000
|
.
|
No |
.000
|
.
|
|
Security
|
Yes
|
-1.250
|
.
|
No |
1.250
|
.
|
|
(Constant)
|
4.500
|
.
|
Importance Values
CompanyType
|
20.000
|
Industry
|
15.000
|
Salary
|
25.000
|
Growth
|
15.000
|
Satisfaction
|
.000
|
WLBalance
|
.000
|
Security
|
25.000
|
For Subject1 from
conjoint analysis we find that most important attribute are Salary and Security.
Fig: Attributewise
importance for the whole set of respondents.
From the figure
above we find that Salary is the most important attribute.
Posted By:
S M Murshid Azam
Roll No -14104
Group C
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